| This preparation guide was published May 21, 2001, and is subject to
change at any time without prior notice and at Microsoft's sole
discretion. |
Credit Toward Certification
When you pass this exam, you achieve
Microsoft Certified Professional status. You also earn core credit
toward
Microsoft Certified Systems Engineer certification.
Preparation Tools
In addition to your hands-on experience working with the product, you may
want to use the following tools and training to help you prepare for this
exam:
Step-by-Step Guide to Preparing for a Microsoft Certified Professional Exam
The Step-by-Step Guide describes a concise, six-step approach to preparing
for an MCP exam, and is also a compendium of MCP exam-preparation resources.
Microsoft Official Curriculum
The Microsoft Official Curriculum (MOC) consists of courses designed by
Microsoft product groups that support the certification exam process. You
can choose from instructor-led classroom training, self-paced training kits,
and online training. Supplement your hands-on experience using Windows 2000
technology with the following courses:
Microsoft Certified Professional Approved Study Guides
MCP Approved Study Guides are self-paced learning tools that are available
in a variety of formats to match your learning style, including books,
CD-ROMs, online content, and videos. These guides come in a wide range of
prices to fit your budget.
Practice Tests
Practice tests offered by Microsoft Approved Practice Test Providers enable
you to assess and receive feedback on your level of knowledge and
exam-readiness prior to taking a certification exam. Although your score on
a practice test doesn't necessarily indicate what your score will be on a
certification exam, a practice test gives you the opportunity to answer
questions that are similar to those on the certification exam and can help
you identify your areas of greatest strength and weakness.
Audience Profile
Candidates for this exam operate in medium to very large computing
environments that use Windows 2000 Professional as a desktop operating
system. They have a minimum of one year's experience implementing and
administering any desktop operating system in a network environment.
Skills Being Measured
This certification exam measures your ability to implement, administer,
and troubleshoot information systems that incorporate Microsoft Windows
2000. Before taking the exam, you should be proficient in the following job
skills.
Installing Windows 2000 Professional
Perform an attended installation of Windows 2000 Professional.
Perform an unattended installation of Windows 2000 Professional.
- Install Windows 2000 Professional by using Windows 2000 Server Remote
Installation Services (RIS).
- Install Windows 2000 Professional by using the System Preparation
Tool.
- Create unattended answer files by using Setup Manager to automate the
installation of Windows 2000 Professional.
Upgrade from a previous version of Windows to Windows 2000 Professional.
- Apply update packs to installed software applications.
- Prepare a computer to meet upgrade requirements.
Deploy service packs.
Troubleshoot failed installations.
Implementing and Conducting Administration of
Resources
Monitor, manage, and troubleshoot access to files and folders.
- Configure, manage, and troubleshoot file compression.
- Control access to files and folders by using permissions.
- Optimize access to files and folders.
Manage and troubleshoot access to shared folders.
- Create and remove shared folders.
- Control access to shared folders by using permissions.
- Manage and troubleshoot Web server resources.
Connect to local and network print devices.
- Manage printers and print jobs.
- Control access to printers by using permissions.
- Connect to an Internet printer.
- Connect to a local print device.
Configure and manage file systems.
- Convert from one file system to another file system.
- Configure file systems by using NTFS, FAT32, or FAT.
Implementing, Managing, and Troubleshooting Hardware
Devices and Drivers
Implement, manage, and troubleshoot disk devices.
- Install, configure, and manage DVD and CD-ROM devices.
- Monitor and configure disks.
- Monitor, configure, and troubleshoot volumes.
- Monitor and configure removable media, such as tape devices.
Implement, manage, and troubleshoot display devices.
- Configure multiple-display support.
- Install, configure, and troubleshoot a video adapter.
Implement, manage, and troubleshoot mobile computer hardware.
- Configure Advanced Power Management (APM).
- Configure and manage card services.
Implement, manage, and troubleshoot input and output (I/O) devices.
- Monitor, configure, and troubleshoot I/O devices, such as printers,
scanners, multimedia devices, mouse, keyboard, and smart card reader.
- Monitor, configure, and troubleshoot multimedia hardware, such as
cameras.
- Install, configure, and manage modems.
- Install, configure, and manage Infrared Data Association (IrDA)
devices.
- Install, configure, and manage wireless devices.
- Install, configure, and manage USB devices.
Update drivers.
Monitor and configure multiple processing units.
Install, configure, and troubleshoot network adapters.
Monitoring and Optimizing System Performance and
Reliability
Manage and troubleshoot driver signing.
Configure, manage, and troubleshoot the Task Scheduler.
Manage and troubleshoot the use and synchronization of offline files.
Optimize and troubleshoot performance of the Windows 2000 Professional
desktop.
- Optimize and troubleshoot memory performance.
- Optimize and troubleshoot processor utilization.
- Optimize and troubleshoot disk performance.
- Optimize and troubleshoot network performance.
- Optimize and troubleshoot application performance.
Manage hardware profiles.
Recover system state data and user data.
- Recover system state data and user data by using Windows Backup.
- Troubleshoot system restoration by using Safe Mode.
- Recover system state data and user data by using the Recovery Console.
Configuring and Troubleshooting the Desktop
Environment
Configure and manage user profiles.
Configure support for multiple languages or multiple locations.
- Enable multiple-language support.
- Configure multiple-language support for users.
- Configure local settings.
- Configure Windows 2000 Professional for multiple locations.
Manage applications by using Windows Installer packages.
Configure and troubleshoot desktop settings.
Configure and troubleshoot fax support.
Configure and troubleshoot accessibility services.
Implementing, Managing, and Troubleshooting Network
Protocols and Services
Configure and troubleshoot the TCP/IP protocol.
Connect to computers by using dial-up networking.
- Connect to computers by using a virtual private network (VPN)
connection.
- Create a dial-up connection to connect to a remote access server.
- Connect to the Internet by using dial-up networking.
- Configure and troubleshoot Internet Connection Sharing.
Connect to shared resources on a Microsoft network.
Implementing, Monitoring, and Troubleshooting Security
Encrypt data on a hard disk by using Encrypting File System (EFS).
Implement, configure, manage, and troubleshoot local security policy.
Implement, configure, manage, and troubleshoot local user accounts.
- Implement, configure, manage, and troubleshoot auditing.
- Implement, configure, manage, and troubleshoot account settings.
- Implement, configure, manage, and troubleshoot account policy.
- Create and manage local users and groups.
- Implement, configure, manage, and troubleshoot user rights.
Implement, configure, manage, and troubleshoot local user authentication.
- Configure and troubleshoot local user accounts.
- Configure and troubleshoot domain user accounts.
Implement, configure, manage, and troubleshoot a security configuration.
